FAQ
Frequently Asked Questions
How video quotes, pricing and scheduling work at Yellow River Handyman ATL.
Getting a quote
How does getting a quote work?
Record a short video or take photos of the problem, tell us the address and a few details, and submit the request online. We review it and send you a real price. There is no account to create.
Is the estimate free?
Yes. Requesting a quote is free and does not commit you to anything. You only pay if you accept the estimate.
How quickly will I get my estimate?
Most requests get a price within a few hours. You can check the status any time on the private link we give you after you submit.
Do I have to send a video?
No, but it helps. A 15–60 second video or a few clear photos lets us price the job accurately without a site visit. If you skip it, describe the problem in as much detail as you can.
Can I get my estimate by text message?
Yes. Choose text message on the contact step and agree to receive texts. Message and data rates may apply, and you can reply STOP at any time to opt out.
Pricing and payment
How much does a handyman job cost?
Every job is priced individually. There is no fixed price list because the cost depends on the work, the materials and the condition of what is being repaired. Send a video and you get one exact price for your job before anything is booked, with no charge for the estimate.
When do I pay?
Nothing is charged when you request a quote. When you accept an estimate you pay online through Stripe, and then we schedule the work.
What payment methods do you accept?
Payments are handled securely by Stripe. Major credit and debit cards are accepted, and other options such as Cash App Pay may appear at checkout depending on your device.
How long is an estimate valid?
Estimates are valid for 14 days unless we tell you otherwise.
What if the job turns out bigger than it looked in the video?
If conditions on site are materially different from what was shown, or you ask for extra work, we explain the change and agree on any price difference with you before doing that work.
About our service
What areas do you serve?
We serve the greater Atlanta metro area, including Atlanta, Decatur, Stone Mountain, Lithonia, Conyers, Snellville, Tucker and Covington. If you are nearby but not listed, send a request and we will let you know.
What kinds of jobs do you do?
General Repairs, Plumbing, Electrical, Carpentry & Flooring, Painting, Pressure Washing, Furniture Assembly, Door & Window Repair, Tile & Grout, Gutter Cleaning, Drywall Repair, Cabinet Installation. If you do not see your job listed, send a quote request and we will tell you whether we can help.
Are you licensed and insured?
Yes. Our handymen carry liability insurance, so you are covered from the day the work starts.
How soon can you do the work?
Same-day and next-day scheduling is often available across the metro area. We confirm the date and time with you after payment.
What if I am not happy with the work?
Tell us. If the work isn't right, we make it right.
What are your hours?
We work Monday to Saturday, 8am to 6pm, and handle emergencies any time. You can submit a quote request online around the clock.
How do I contact you?
Call or text (470) 637-2125 or email hello@yellowriverhandyman.com.
Still have a question?
Call or text (470) 637-2125, or send us a video and we'll take a look.
